Terms and Conditions of Sale

1. Introduction

These Terms and Conditions govern the sale of products by [Your Company Name] (“we”, “us”, “our”) via this website. By placing an order, you agree to be bound by these Terms and Conditions.

If you do not agree, you must not place an order.

2. Eligibility

By placing an order, you confirm that:

  • You are at least 18 years of age; and

  • You are purchasing as a qualified researcher or on behalf of a research organisation; and

  • You are legally permitted to purchase and use the products in your jurisdiction.

We reserve the right to refuse or cancel any order at our discretion.

3. Research Use Only

All products sold are strictly for laboratory research purposes only. They are not intended for human or veterinary use, including but not limited to ingestion, injection, inhalation, topical application, or implantation.

You agree to use all products in accordance with applicable laws, regulations, and recognised laboratory safety practices.

4. Product Information and Disclaimer

We make no representations or warranties regarding:

  • The safety or efficacy of any product; or

  • Suitability for any purpose other than in vitro research or non-clinical laboratory use.

All product information is provided for general informational purposes only.

5. Orders

All orders are subject to acceptance and availability.
We reserve the right to:

  • Refuse any order

  • Cancel orders at any time

  • Limit quantities purchased

You are responsible for ensuring that all details provided are accurate.

6. Pricing and Payment

All prices are listed in GBP (£) unless otherwise stated and may be subject to VAT where applicable.

We reserve the right to change prices at any time. Payment must be received in full before dispatch.

7. Delivery

Delivery times are estimates only and not guaranteed.

We are not liable for delays caused by:

  • Carriers

  • Customs clearance

  • Events outside our control

Risk in the products passes to you upon delivery.

8. Compliance with Laws

You are solely responsible for ensuring that:

  • The purchase, importation, and use of products comply with all applicable laws and regulations

  • You hold any necessary licences or approvals

We accept no responsibility for legal issues arising from your use or possession of products.

9. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any:

  • Indirect or consequential loss

  • Loss of profits, business, or opportunity

  • Damage arising from misuse or improper handling of products

Our total liability shall not exceed the purchase price of the product(s) supplied.

10. Consumer Rights

Nothing in these Terms shall limit or exclude any liability which cannot be excluded under applicable law, including liability for:

  • Death or personal injury caused by negligence

  • Fraud or fraudulent misrepresentation

If you are a consumer, your statutory rights under the Consumer Rights Act 2015 remain unaffected.

11. Returns and Refunds

Due to the nature of the products, all sales are final. We do not accept returns or offer refunds except in the following circumstances:

  • The product delivered is damaged or defective; or

  • An incorrect product was supplied.

You must notify us within 7 days of delivery if either of these situations occurs, and provide evidence (e.g., photos). We reserve the right to inspect any returned product before offering a replacement or refund.

Please note: nothing in this clause affects your statutory rights where applicable, including your rights under the Consumer Rights Act 2015 for faulty or misdescribed goods.

12. Intellectual Property

All content on this website, including text, images, and branding, is the property of [Your Company Name] and may not be reproduced without permission.

13. Privacy

Your personal data will be handled in accordance with our Privacy Policy.

14. Governing Law

These Terms and Conditions are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Email: hello@surreypeptides.co.uk